RETURN & EXCHANGE POLICY

⏰Order Cancellation And Modification

Orders may be cancelled or modified within 8 hours of purchase.

To request a cancellation or modification, please contact us at: service@y2kvintages.com

Please include your order number and the email address used to place the order.

After 8 hours, your order may have already entered production and can no longer be cancelled or modified.

👕Return & Exchange

Return & Exchange Conditions
  • Items can be returned or exchanged within 14 days of receiving your order.
  • Returned items must be unworn, unwashed, unused, with all original tags attached and in their original packaging. We do not accept items that have been worn, washed, damaged, altered, or are missing original tags.
  • Please contact us before returning any item. Returns sent without prior authorization may not be accepted.
  • All return and exchange shipping costs are the responsibility of the customer.
  • If you receive a damaged, defective, or incorrect item, please contact us within 14 days of delivery and provide clear photos of the item. After verification, we will offer a replacement or exchange at no additional cost.
⚠️ Please Note
  • Please inspect your order upon delivery. If you receive a damaged, defective, or incorrect item, contact us as soon as possible.
  • Each order is eligible for one return or exchange request.
  • Returns or exchanges are not accepted for:
    • Items that have been worn, washed, or damaged by the customer.
    • Items without original tags or packaging.
    • Products returned after the 14-day return period.
    • Clearance, final sale, or customized items (if applicable).
📦 Return & Exchange Process

Step 1: Contact Us

Please email us at service@y2kvintages.com with:

  • Your name
  • Order number
  • Reason for return or exchange
  • Photos (if applicable)

Please do not return your package to the address on the shipping label unless instructed by our support team.

Step 2: Prepare Your Return

Pack the item securely in its original packaging with all tags attached.

Step 3: Ship the Package

Ship the package via your preferred carrier and provide the tracking number.

Step 4: Inspection & Refund

Once received and inspected, we will process your refund or exchange according to our policy.

📏 Reshipping Service

Ordered the Wrong Size? Get a Hassle-Free Replacement!

Because all of our apparel is custom Printed-on-demand, we do not carry physical stock and traditionally cannot offer standard exchanges.

However, we want you to love your fit! To save you the high shipping fees and time of returning the package, YOU DO NOT NEED TO RETURN THE ORIGINAL ITEM.

Simply use our Direct Reship Service to get the perfect size shipped straight to your door.

📋 Policy & Rules:

  • Same Design Only: Replacements must be for the exact same design and color as your original order. Only the size can be adjusted.

  • Keep the Original: You can keep, donate, or gift the original item to a friend!

  • Limit: (1) Reship Fee applies to (1) item only.

🛠️ How It Works (2 Simple Steps)

  • Step 1: Purchase the Reship Fee Select the new size you need from the dropdown menu on this page and add (1) Reship Fee per item to your cart and checkout.

👉Link：https://www.y2k-vintages.com/products/reship-fee

  • Step 2: Email Our Support Team Right after your purchase, send a quick email to service@y2kvintages.com with:

  • Your Original Order Number (e.g., #1001)

  • Your New Reship Order Number

  • The New Size you requested.

    ⚡Production & Shipping:
    Once your Reship Fee is verified, we will immediately fast-track your new item into production. Thank you for supporting our independent print-on-demand business!

💌Need Help?

If you have any questions regarding returns, exchanges, refunds, or cancellations, please contact us at:

service@y2kvintages.com